Startup Business Name Ideas

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Tag Archives: Customer
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Yes. Logos are very valuable. Your customers, your prospects, your investors and your employees (your 4 constituents) all over-index on logos. Have your first customer conference, and have Google and Apple...

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The customer is always right. I’m sure you’ve heard this before as the golden rule of business. But what this rule doesn’t encompass is the customer experience. The saying should be: always put...

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Welcome to Episode 157! Ross Mason is the Founder & VP of Product Strategy of Mulesoft, one of the world’s leading software platforms making it easy to connect the world’s applications, data,...

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VB LIVE: Incorporating location intelligence into digital strategies can engage consumers in real time, increase brand loyalty, and provide actionable data. Learn how to captivate customers and prospects...

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For startups of all types, it can be confusing how to best take stock of and manage the sales process from the customer perspective. Many outdated ways of thinking have either changed or become obsolete....

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Sales is part of Customer Success. Like it or not. No, I don’t mean the Sales organization should report to the Customer Success Management org. I mean that Customer Success as an Operating Philosophy,...

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Customers are the lifeline and driving force of your business. Without them, you wouldn’t exist. That’s why you need to spend the time and use various resources to develop a better understanding of...

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I always felt like customer meetups were a luxury. They helped you look good on social media—“Look at all the fun we’re having with our customers!”—but they didn’t actually generate...

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Customer Success is when your customers achieve their Desired Outcome through their interactions with your company. As I’ve said before, Customer Success as a concept is very simple. Don’t...