Startup Business Name Ideas

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Tag Archives: Customer
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In a previous role, I was managing the optimization of a large scale direct mail program responsible for acquiring new qualified leads. I did all of the things I was supposed to. I gathered insight from...

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In this interview Sujan Patel shares the growth strategy he’s used to build 7 successful companies over the last decade. He also talks about his love for extreme sports, cars, burn out and brutal...

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What strategy is your company using to improve the customer experience? Hopefully, you’re taking multiple approaches to enhance your customer service department. Here’s the trick. Are you looking...

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By this point, you’re probably already running Google AdWords and Facebook ad campaigns. However, what about the smaller networks? Do you know if your customers are on Pinterest? Instagram? LinkedIn?...

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 It’s time to put an end to these dumb automatic customer support calls that ask you to press 1, then press 4, then press 2, then say “yes”… CallDesk is working on a virtual agent...

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Customer success is a fairly new function in SaaS. As a result, there’s always a little bit of confusion on the best way to approach it. For example, it will often get confused with customer service...

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This is the fine art of retention — and the Pareto Principle states that 80% of business comes from only 20% of customers. It’s an important concept to grasp! Along with stats that suggest it costs...

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It varies. A “true” VP of Sales often wants nothing more to do with a customer after a deal closes. Because most great VPs of Sales are closers. They want to close, and move on. And close another one....

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A look at the exact emails that the Adroll growth team uses to re-engage customers and maintain their insane 97% customer retention GrowthHackers Trending ...